PRIVACY POLICY
Effective Date: January 2025
Introduction
Next Level Strategies ("we," "us," or "our") is committed to protecting your privacy and providing a transparent overview of how we handle your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information when you use our website or services.
Age Requirement
Our services are intended for individuals 18 years of age or older. By using our website and services, you confirm that you are at least 18 years old. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected information from someone under 18, we will promptly delete that information.
Information We Collect
Personal Information
When voluntarily provided, we collect information such as your name, email address, phone number, and other details necessary to fulfill service requests.Non-Personal InformationWe may collect non-identifiable information such as browser type, operating system, and IP address for statistical purposes.
How We Use Your Information
We may use your information for the following purposes:
To provide, maintain, and improve our services.
To communicate with you regarding inquiries, updates, or promotional material.
To process transactions and deliver requested services or products.
Consent and Opt-In
When you provide your mobile phone number through our website contact forms or during the client onboarding process, you may opt in to receive transactional SMS notifications from Next Level Strategies. By completing the SMS consent form, you expressly consent to receive text messages from NLS Investments, LLC.
Types of Messages
If you opt in, you will receive SMS notifications including:
- Payment due date reminders
- Project funding opportunities
- Funding deadline notifications
- Wire transfer confirmations
- Document requests
- Transaction status updates
Message Frequency and Charges
Message frequency varies based on your active loan status, typically 2-6 messages per month. Message and data rates may apply based on your mobile carrier plan. Next Level Strategies does not charge for messages.
Opt-Out Process
You may opt out of SMS messages at any time by:
- Replying STOP to any text message you receive from us
- Contacting us directly at 865-507-2678
- Emailing us at [email protected] or [email protected]
After you opt out, you will receive a confirmation message, and no further messages will be sent unless you re-opt in.
SMS Communications & Data Use
Information We Collect
We may collect your name, phone number, email address, and transaction-related information when you voluntarily provide it through our website, applications, or direct communication.
How We Use Your Information
We communicate with you regarding funding updates, service requests, and other operational matters. We do not send unsolicited marketing texts.
We do not send promotional or unsolicited marketing SMS messages. SMS messages are strictly limited to transactional, relationship, and account updates for borrowers and lenders who have opted in.
SMS Opt-In
By providing your mobile number and opting in, you consent to receive SMS messages from NLS Investments related to your lending or borrowing relationship with us. Message frequency varies based on transaction activity.
SMS Opt-Out
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELPor contact us using the information below.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
Mobile Information Sharing
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse.
User Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
SMS Information Sharing
Your mobile phone number and SMS consent information will not be shared with third parties for marketing or promotional purposes. We may share this information with our messaging service provider solely to deliver the SMS notifications you have consented to receive. For more details, see our "Disclosure of Information" section below.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, T-Mobile, Verizon, Sprint, and other major U.S. carriers.
Disclosure of Information
We will not sell, trade, or share your personal information with third parties for marketing purposes. However, we may disclose information:
- To service providers assisting in our business operations (e.g., customer support, technical services, or SMS messaging platforms)
- To comply with legal obligations or protect our rights and safety
Cookies and Tracking Technologies
We use cookies to enhance user experience on our website. You can manage or disable cookies through your browser settings.
Your Choices
You have the right to:
Access and review the personal information we hold about you.Request corrections or updates to your information.Request deletion of your personal information, subject to legal or operational requirements.
To exercise these rights, please contact us at [email protected] or [email protected]
Security Measures
We employ industry-standard measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
Disclaimer for Informational Services
The information provided by Next Level Strategies is intended for informational purposes only and should not be construed as financial, legal, or investment advice. Users are encouraged to consult with licensed professionals for specific advice tailored to their circumstances.
Next Level Strategies is not responsible for any outcomes or decisions made based on the use of our information or services. All actions taken based on our resources are at your own discretion and risk.
Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.
Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
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NLS Investments, LLC
618 W Governor John Sevier Hwy
Knoxville, TN 37920
Phone: 865-507-2678
Email: [email protected] or [email protected]